Welcome to Essence Web Technology (“Essence Web Technology”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use our website www.essencewebtech.in (the “Website”) or communicate with us through our Website.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains our privacy practices in a clear and transparent manner.

1. Information We Collect
Depending on how you use our Website, we may collect the following information:

A. Information You Provide Directly
You may voluntarily provide information when you:

Submit a contact or enquiry form
Request information about our products or services
Request a quotation or consultation
Subscribe to communications or updates
Contact us by email, telephone, WhatsApp, or other communication channels
Apply for a job or submit your professional information
Otherwise communicate with us through the Website

This information may include:
Full name
Email address
Phone/mobile number
Company or organization name
Job title or designation
Address or location information
Information included in your enquiry or message
Any other information you voluntarily provide

B. Information Collected Automatically
When you access the Website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or page
Approximate location derived from technical information
Website usage and interaction information
This information may be collected through server logs, cookies, analytics tools, or similar technologies.

2. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and analyse traffic.
Cookies may be used for purposes such as:
Essential Website functionality
Security
Website performance
Analytics and traffic measurement
Understanding how visitors interact with our Website
Marketing or advertising, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

3. How We Use Your Information
We may use personal information for legitimate and disclosed purposes, including:

Responding to enquiries and requests
Providing information about our services
Preparing quotations or proposals
Communicating with you regarding your enquiry
Providing and improving our Website and services
Managing customer or business relationships
Sending service-related communications
Sending marketing communications where permitted and, where required, with your consent
Understanding Website traffic and usage
Detecting, preventing, and addressing fraud, abuse, security incidents, or technical problems
Maintaining Website security
Complying with applicable legal and regulatory requirements
Protecting our legal rights and interests
We aim to collect and process only information that is reasonably necessary for the relevant purpose.

4. Legal Basis for Processing
Where applicable, personal data may be processed based on:

Your consent;
Your voluntary provision of information for a specified purpose;
Performance of a service or arrangement requested by you;
Compliance with applicable legal obligations; or
Other lawful purposes permitted under applicable law.
Where processing is based on consent, you may withdraw your consent, subject to applicable legal requirements and the consequences of such withdrawal.

5. How We Share Your Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
Our employees and authorized personnel
Service providers and technology partners
Website hosting and infrastructure providers
Analytics and marketing service providers
Communication and customer-support providers
Professional advisors, such as legal, accounting, or compliance professionals
Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law
Other parties where disclosure is necessary to protect our rights, safety, property, users, or Website
Where third-party service providers process personal information on our behalf, we expect them to process such information only for authorized purposes and to maintain appropriate safeguards.

6. Third-Party Services and Links
Our Website may contain links to third-party websites, platforms, social-media pages, payment services, analytics tools, or other external services.
If you visit a third-party website or use a third-party service, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policies of third parties before providing them with personal information.

7. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.

8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or for other lawful purposes.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the processing of your personal data
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request information regarding the manner in which your personal information is processed
Raise a grievance regarding the processing of your personal information
You may exercise applicable rights by contacting us using the details provided below.

10. Marketing Communications
If you have provided your contact details and, where required, consented to receive marketing communications, we may contact you regarding our services, updates, offers, or other relevant information.
You may request to stop receiving marketing communications at any time by:
Using the unsubscribe option included in an email;
Contacting us directly; or
Following any available opt-out instructions.
Please note that you may continue to receive essential or transactional communications where necessary.

11. Children's Privacy
Our Website is not specifically directed toward children.
We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law and appropriate consent requirements.

12. International Data Transfers
Some of our service providers or technology partners may process information outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual, technical, or organizational safeguards.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we may update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Grievance Redressal and Contact
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Company: Essence Web Technology
Website: www.essencewebtech.in
Email: info@essencewebtech.in
Phone: 0124-4241078
Address: Unit No. 537-38, Tower B3, Spaze iTech Park, Sector 49, Sohna Road, Gurgaon-122018, (HR) INDIA
Privacy / Grievance Contact: +91-9891605101
We will make reasonable efforts to review and respond to privacy-related requests and grievances within the period required under applicable law.

15. Consent
By using our Website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Where consent is legally required for a particular processing activity, we will obtain the appropriate consent before carrying out that processing activity.